Returns & Exchanges
At SmileFun, we want you to glow inside and out, which is why we offer a 30-day window for returns on all beauty and skincare products. If you are not completely satisfied with your purchase, our team is here to ensure your experience remains beautiful and stress-free.
Return Process
- 1.Initiate Your Request
Log into your SmileFun account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Package Your Items
Carefully place the unused or gently used products in their original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, covering any previous barcodes.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.